Guides & Help

Troubleshooting guides for HLS / m3u8 playback and diagnostics.

HLS Playback Troubleshooting: Complete Checklist from CORS to 403

Published: 2026-02-04 · Read 12 min

A practical checklist to locate HLS playback failures from URL validity to auth and segment health.

Published: 2026-02-04 · Read 12 min

Actionable CORS checks for playlist, segment, and key requests.

Published: 2026-02-04 · Read 12 min

How to fix playback failures caused by token expiration and signature mismatch.

Published: 2026-02-04 · Read 12 min

Use buffer trends and event logs to identify the root cause of live latency.

Published: 2026-02-04 · Read 12 min

Stabilize adaptive bitrate decisions with smoothing and threshold tuning.

Published: 2026-02-04 · Read 12 min

Identify segment failure types and map them to origin, network, or cache issues.

Published: 2026-02-04 · Read 12 min

Troubleshooting key URI access, auth, and CORS for encrypted streams.

Published: 2026-02-04 · Read 12 min

Practical notes for iOS playback behavior and interaction constraints.

Published: 2026-02-04 · Read 12 min

Set different cache policies for playlist and segments to balance freshness and origin load.

Published: 2026-02-04 · Read 12 min

A standard process to reduce back-and-forth and speed up resolution.

Published: 2026-02-04 · Read 12 min

Use bandwidth, buffer, dropped frames, and event logs together for better decisions.

Published: 2026-02-04 · Read 12 min

Compliance guidance for platform operators and users to reduce copyright risk.